Privacy Policy

Last updated: 1/10/2022

At Palm Trees Yoga Resort, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our resort, use our website, make a booking, or contact us.

We may collect information such as:

• Your name, contact details, and booking information.
• Payment and billing information.
• Dietary, accessibility or accommodation preferences that you choose to provide.
• Information you provide when contacting us or participating in yoga, wellness, or retreat activities.

We only collect and store information that is reasonably necessary to provide and improve our services.

We may use your information to:

• Process and manage reservations and payments.
• Provide accommodation, yoga, wellness, and other resort services.
• Respond to enquiries and requests.
• Personalise your experience where appropriate.
• Send booking confirmations, important service updates, and, where permitted, marketing communications.
• Meet Indian legislative initiatives within the tourism sector.

We do not sell or rent your personal information.

We may share relevant information with trusted service providers who help us operate our resort, such as payment processors, booking platforms and our communication platform.  Where we do so, we take reasonable steps to ensure your information is handled securely and appropriately.

We may also disclose information where required by law or where necessary to protect the safety, rights, or property of our guests, staff, or business.

If you voluntarily provide information relating to your health, dietary requirements, accessibility needs, injuries, or other wellness considerations, we will use it only where reasonably necessary to provide appropriate services or respond to your requests.

Please do not provide sensitive health information unless it is relevant to your stay or participation in our activities.

Our website may use cookies and similar technologies to provide essential functionality, understand website usage, and improve your experience. Where required by law, we will ask for your consent before using non-essential cookies.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to meet legal, accounting, or regulatory obligations.

Depending on where you live and the applicable privacy laws, you may have rights to access, correct, delete, restrict, or object to our use of your personal information, or to request a copy of information we hold about you.

To exercise your rights or ask questions about your privacy, please contact us using the details below.

Email: palmtreesheritage@gmail.com 

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies separately.

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or privacy practices. The latest version will be published on our website with the updated date shown above.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact the Palm Trees Team through our contact page.